A hacker attempted to steal customer information, a server containing customer personal information got stolen, someone just mirrored a renowned ecommerce website to trick people and steal money, a disgruntled employee disrupted the ecommerce system, and a lot more of exploitable incidents of the similar form are being heard every so often.
Such incidents certainly raise a question on the vulnerability and security of online stores. How safe all those online stores actually are with their customer information database, shopping carts, payment gateways and other systems?
With a massive increase in the number of online fraud and hacking cases, protecting online business or website has become a major concern for ecommerce retailers and calls for effective ecommerce security solutions.
1. A secure business comes with a secure ecommerce platform. Look across multiple open-source platforms available in the market, but pick the most secure one for your website.
2. For all online businesses, it is important to get PCI compliant. Complying with the standards set by the Payment Card Industry Data Security Standard Council (PCI DSS) helps ensure a secure environment around your online business.
3. According to some ecommerce experts, there’s no reason to save sensitive customer information like CVV, credit card number and expiration dates. It is recommended to remove old records from the database and keep only a minimal and necessary amount of customer data.
4. Deploying a card verification tool at the checkout system can be a safe move for online stores as well as customers. Asking for Card Verification Value (CVV) during the checkout process, significantly eliminates the possibilities of fraud that often occurs about online credit card transactions.
5. Set imperatively challenging password requirements. Asking users to set passwords that are long and include a combination of lowercase, uppercase, special characters and numbers will only make sure that it’s complex or difficult for cyber criminals to break the passwords and breach your website from the front-end.
While there’s nothing you could do about tracking hackers and fraudsters breaking through your website, you can still reinforce the security around your ecommerce website to prevent fraud.